CareLine

Pilot terms

A paid 14-day pilot of the hiring line, with a launch guarantee. One page, plain English.

How to start

Start the pilot with the button below. Within one business day after you pay, we email you the requirement sheet and the steps for sharing your calendar. The pilot works with Google Calendar. Using Outlook? Email us before you pay.

Accept the terms and start · $300 Call the demo line first

What you get

A hiring line that answers your job-ad calls 24/7 in English, Spanish and Russian. It says it is an AI and that the call is saved as a text transcript (no audio).
Your rules. It asks the requirement questions from your sheet and books interviews on your interview calendar. A caller who doesn’t meet a yes/no requirement you set hears which one and can ask for a call-back from a coordinator; you see every application with the reason. It never scores or ranks anyone. You make every hiring decision.
Emails from “CareLine” (support@businessinteldna.com): applicant confirmations and reminders, and a 7 AM summary to you. Replies come to us there. Texts start after your agency’s SMS registration is approved. We pay the fee and need your company’s EIN; approval usually takes 5 to 15 business days and is not guaranteed.
A dashboard with every call, transcript and applicant card. It opens with your personal key: enter it once and your browser remembers it on that device (use “Forget this device” on a shared computer). Our emails never contain the key.
Call time: 300 minutes included. Over that, the line keeps answering and we talk to you before charging anything.
Also included: shift call-offs (employee-only), family call routing, the EVV check and invoice drafts in your browser — no patient data. Full family intake only after a signed BAA.

What we need from you

The requirement sheet (about 15 minutes).
Your Google interview calendar shared with us (about 2 minutes).
Calls reaching the line: forward your job-ad number (not your main office line; we send the steps) or put the CareLine number in your ads.
A backup phone number we can forward calls to if the line stops (not the number you forward to us), and your coordinator’s number if you want transfers during office hours.
An email address for the 7 AM summary and after-hours messages.

Price and length

$300 today. The pilot runs 14 days from the day the line starts answering (we email you that day). Setup work for the pilot is included. The day after the pilot ends, your card is charged $390 per month, with no setup fee, and the plan renews every month until you cancel. The month includes 600 minutes; beyond that it is $0.25 per minute. We email you the date before the first charge. Cancel any time from the link in your receipt email; cancel before the pilot ends and you pay nothing more (billing and cancellation are in the Service Terms).

Launch guarantee

Next-Day Live: if the line is not answering calls by the same time on the next business day after we have all three: your completed requirement sheet, your main office number and access to your interview calendar, we refund the $300 in full or, if you prefer, add the days we were late to your pilot. You have 30 days after the deadline to ask.

The clock starts the moment we have all three: your completed sheet (every required question answered), your main office number and the calendar shared with us. The same business day we email you the exact time the line is due, or exactly what is missing. If you ask us in writing to wait, it waits. A clock that would start on a weekend or a US federal holiday starts at 9:00 on the next business day.
“Answering” means someone calls the CareLine number and the line picks up, says it is an AI and starts your requirement questions. You can test it yourself.
Business days: Monday to Friday, except US federal holidays; the clock runs in your agency’s time zone.
If we miss the deadline, you choose: a full refund, or keep the line and we add the days we were late to your 14-day pilot. Ask us within 30 days after the deadline; after that the guarantee expires.
To claim, email support@businessinteldna.com. No proof needed. We refund everything you paid for the pilot to your card within 5 business days and confirm by email.
Not part of the guarantee: text messages (they depend on carrier registration), forwarding calls from your existing number (you set that up with your phone provider; we send the steps and test it with you) and delays in your answers.
This covers the launch only, not results.

Cancel any time

During the pilot, email us and the line stops taking new calls that business day. Before the line starts answering, we refund the $300 as above. After that it stays with us, except under the launch guarantee. After the pilot, cancellation takes effect at the end of the billing period you have already paid for (Service Terms, section 6). For 30 days after you stop, calls to the CareLine number ring your backup number, so your ads don’t reach a dead line.

Your data

Call transcripts and summaries are deleted from our system 30 days after the call.
Applicant cards, the consent log and your sheet stay in your account during the pilot. On request, or after you stop, we delete everything from our system within 10 business days and confirm by email (a copy first, if you want one). Our phone and email providers keep their own basic logs.
Please don’t send us information about your clients (patients). The pilot has no access to your scheduling, billing or EVV systems.

What we don’t promise

Any number of calls, applicants, interviews, hires, filled shifts or savings. That depends on your ads, your area and the market.
That the AI never makes a mistake, or that every applicant likes talking to an AI. It is set up to answer from your sheet and take a message when it doesn’t know, and you can read every transcript.
To replace your coordinator or recruiter, decide who you hire, give legal advice or certify any legal compliance (HIPAA, TCPA, state EVV rules).
Full family intake (care needs, insurance and Medicaid) is not in the pilot; it starts only after we sign a BAA. The EVV check and the invoice drafts run in your browser, so we never receive your files.

Part of the CareLine agreement: Service Terms · Privacy Notice

CareLine is a product of Business Intelligence DNA (Wealthboosterpro LLC), 5830 E 2nd St Ste 7000, Casper, WY 82609. Questions: support@businessinteldna.com.